We want your outfit to fit the first time. Before we ship, we message you to confirm your size against the garment's actual measurements. If it still isn't right, here is what we do.
1. Free size exchange
- Tell us within 7 days of delivery that you want a different size.
- We book the return pickup and ship your new size. We pay shipping both ways.
- We ship the replacement as soon as the courier scans your return.
2. Full refund if your size is gone
- Most designs have only 1–2 pieces per size. If the size you need is sold out, you get a full refund instead of an exchange.
- We refund within 7 days of receiving the return: to your original payment method, or by UPI or bank transfer for cash-on-delivery orders.
3. Wrong or damaged item
If you receive the wrong item or a damaged one, tell us within 7 days of delivery and we will replace or refund it at no cost to you.
Conditions
- Items must be unworn, unwashed and returned with their original tags and packaging.
How to start an exchange, return or complaint
Email gwaghela35@gmail.com with your order number. We acknowledge every complaint within 48 hours and aim to resolve it within 3 days (at most 30 days).